Privacy policy

 


Privacy & Cookie Policy for LundySky.co.uk

Effective Date: 26/10/25

LundySky (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://lundysky.co.uk (the “Site”), which is hosted on the Shopify platform.

1. Who We Are

Lundy Sky Surf Clothing Ltd
Registered in the United Kingdom
Website: https://lundysky.co.uk
Email: sales@lundysky.co.uk

We are the data controller of your personal information under UK data protection law.

2. Information We Collect

When you use our Site or shop with us, we collect several types of information:

A. Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by Shopify Payments, PayPal, or other gateways)

  • Order details and purchase history

B. Automatically Collected Information

When you visit our Site, Shopify automatically collects:

  • Your IP address

  • Browser type, device, and operating system

  • Referring websites or links

  • Date and time of access

  • How you interact with the Site (e.g., pages viewed, time on page)

This helps us understand and improve our website and services.

C. Marketing and Communications Data

If you subscribe to our newsletter or consent to marketing, we collect your name, email, and marketing preferences.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order or account

  • Provide customer support

  • Send marketing and promotional communications (if you have opted in)

  • Improve our website, services, and customer experience

  • Prevent fraud or misuse of our Site

4. Sharing Your Information

We share your data only with trusted third parties necessary to operate our business:

Category Examples Purpose
E-commerce platform Shopify Store operation, checkout, hosting
Payment processors Shopify Payments, PayPal, Klarna, Apple Pay Secure payment processing
Delivery partners Royal Mail, DPD, Evri Shipping and returns
Analytics and marketing Google Analytics, Meta (Facebook/Instagram) Understanding user behaviour, targeted marketing
Email services Shopify Email, Klaviyo, Mailchimp Marketing communications

These third parties only process your information as necessary to perform their services and are required to keep it secure.

5. Shopify and Your Data

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.
Your data is stored securely through Shopify’s data storage and databases.

Shopify stores data in the United States and Canada and protects it under the EU-UK adequacy framework and standard contractual clauses.
You can read Shopify’s own Privacy Policy here:
👉 https://www.shopify.com/legal/privacy

6. Cookies

Cookies are small data files placed on your device to help the site function properly and personalize your experience.

Types of Cookies We Use

Category Purpose Examples
Essential cookies Required for website operation (checkout, login, basket) Shopify session cookies
Performance cookies Help us improve the website Google Analytics cookies
Functional cookies Remember your preferences and region Currency and language settings
Marketing cookies Deliver personalised ads Meta Pixel, Google Ads cookies

Managing Cookies

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of the website.

For more information on cookies, visit https://www.aboutcookies.org.

7. Legal Bases for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contract: To process and deliver your orders.

  • Consent: For marketing communications and cookies.

  • Legal obligation: To meet tax, accounting, and consumer protection laws.

  • Legitimate interests: To improve our website and prevent fraud.

8. Data Retention

We keep your information only as long as necessary:

  • Order records: 6 years (for tax and accounting purposes)

  • Marketing data: Until you unsubscribe or withdraw consent

  • Website analytics data: As per third-party cookie retention policies

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing for marketing purposes

  • Request a copy of your data (data portability)

To exercise your rights, email us at sales@lundysky.co.uk.
We will respond within 30 days.

10. Security of Your Information

We use SSL encryption and industry-standard safeguards to protect your data. While no system is completely secure, we take all reasonable steps to prevent unauthorized access or misuse.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

12. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be posted on this page, with the updated effective date.

13. Contact Us

If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us at:

LundySky Ltd
Email: sales@lundysky.co.uk
Website: https://lundysky.co.uk